FAQ
Schedull FAQ for school timetable planning
Clear answers to the questions schools ask before creating, reviewing, exporting, or paying for a timetable in Schedull.
Product and setup
What is Schedull and who is it for?
Schedull is web-based school timetable software for timetable coordinators, heads of studies, administrators, and teachers who need a workable weekly timetable. It helps organize classes, subjects, teachers, rooms, availability, and school rules before generating a draft timetable that staff can review in the browser.
How does automatic timetable generation work?
You enter the school structure, weekly subject loads, teacher assignments, teacher availability, room needs, and rules. Schedull searches for a timetable that fits those inputs and shows progress while it works. After automatic timetable generation, review class, teacher, and room views before saving or sharing the result.
Generation, teacher availability, and rules
Can Schedull avoid teacher double booking?
Yes. When teachers are assigned to subjects, Schedull treats those assignments as part of the timetable logic so the same teacher is not placed in two lessons at the same time. This is why shared teachers and part-time teachers should be entered before generation, not patched afterward.
What is the difference between hard rules and soft preferences?
Hard rules, also called hard constraints, are requirements the timetable must satisfy, such as a teacher being unavailable or a room being closed. Soft preferences, or soft constraints, describe better patterns such as spreading lessons across the week. Use hard rules for real blockers and preferences for quality improvements that can bend when the school has limited options.
How should I enter teacher availability?
Enter real unavailable slots first: part-time days, fixed meetings, blocked afternoons, or periods when a teacher cannot teach. Then add preferences for ideal patterns such as fewer late lessons or better spacing. Start with the teachers who have the least availability because they often decide whether the school timetable generator has enough room to find a result.
What is Advanced Start?
Advanced Start lets you pin specific sessions to known days and periods before generation. Use it for immovable lessons, fixed room access, or institutional commitments that must stay in place while the rest of the timetable is created. Keep it for placements the school already knows, not for every preference.
Review, manual editing, and exports
Can I edit the generated timetable manually?
Yes. Use the Manual Timetable Editor to make final moves, swaps, or corrections after generation. Manual editing is useful when a human coordinator needs to apply judgement that is too specific to become a general rule. A valid timetable should still be reviewed before it is shared with staff.
Can I export timetables?
Schedull supports timetable exports on plans that include export access. Export options are designed for sharing schedules with teachers, classes, and school teams outside the planning workspace. Check the pricing page for the current export formats and plan availability.
Trial and pricing
Is there a free plan or trial?
Schedull does not offer a permanent free plan. Schools can request a one-week trial through the trial request page, then use that time to test a realistic timetable with classes, teachers, availability, rooms, and rules. The pricing page remains the source of truth for current paid plans and renewal prices.
Data and account management
How is school data protected?
Schedull uses encrypted connections between the browser and the application. Account authentication is handled separately from timetable content, and school timetable data is not sold to third parties for marketing. For procurement or data handling questions, use the privacy policy and contact page as the current references.
How do I cancel a subscription?
You can cancel from the subscription area in your profile. Access remains available until the end of the current billing period, so schools can export or review what they need before access changes. For billing questions or cancellation issues, contact support@schedull.app.
What can I do if the timetable does not generate correctly?
Start by checking whether each class has enough available periods for its weekly subject load. Then review strict teacher availability, room requirements, shared teachers, and hard rules. Convert nice-to-have patterns into soft preferences and generate again before adding more mandatory timetable rules.